Industry Insights

View the latest articles from industry insiders or use the drop-down function to search by category.   

Building Patient Satisfaction Surveys for Your Practice

February 28, 2018

Using patient satisfaction surveys is a great way to gain feedback about your practices performance. Survey templates can be any combination of short and long responses designed to elicit feedback from patients about specific components of their experience.


Steps To A Seamless Patient Intake Process

February 16, 2018

With a greater emphasis on the importance of patient experience and the new year well underway, what better time to improve your practice’s patient intake process? Although it is a necessary part of any visit to a medical office, the patient intake process can be one of the most frustrating aspects of a patient’s experience.


The Importance of Patient Satisfaction

January 19, 2018

With the cost of health care rising, patients are delaying visits to the doctor and taking longer when choosing a physician. The success of any business is due to their customer’s loyalty. Placing a focus on the importance of patient satisfaction is vital for the success and longevity of a medical practice.