Industry Insights

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The Importance of Patient Satisfaction

January 19, 2018

With the cost of health care rising, patients are delaying visits to the doctor and taking longer when choosing a physician. The success of any business is due to their customer’s loyalty. Placing a focus on the importance of patient satisfaction is vital for the success and longevity of a medical practice.


OCR Update: Disclosures to Family, Friends and Others Involved

October 08, 2017

Following the recent mass shooting in Las Vegas and series of natural disasters, the HHS Office for Civil Rights (OCR) is taking this opportunity to clarify that the HIPAA Privacy Rule allows patient information to be shared for the following purposes and under the following conditions: