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MedMal Direct Appoints Bryan Carter as Senior Vice President of Sales & Marketing

October 31, 2018 | By: MedMal Direct

Jacksonville-based MedMal Direct Insurance Company (MedMal Direct) today announced the appointment of Bryan Carter as Senior Vice President of Sales & Marketing. In this role, Carter will oversee the development and execution of strategies to support the company’s medical professional liability insurance sales, service and marketing. In addition, Carter will be leading the expansion of CorePro Insurance Agency.


Mastering the Art of Patient Retention

March 11, 2018

Attracting new patients is a vital part of any growing medical practice. However, when prioritizing marketing initiatives around new lead generation, physicians may be neglecting their most profitable lead base… their current patients. While bringing new patients in the door is important, it is arguably more important to keep them coming back in.


Building Patient Satisfaction Surveys for Your Practice

February 28, 2018

Using patient satisfaction surveys is a great way to gain feedback about your practices performance. Survey templates can be any combination of short and long responses designed to elicit feedback from patients about specific components of their experience.


Steps To A Seamless Patient Intake Process

February 16, 2018

With a greater emphasis on the importance of patient experience and the new year well underway, what better time to improve your practice’s patient intake process? Although it is a necessary part of any visit to a medical office, the patient intake process can be one of the most frustrating aspects of a patient’s experience.