Industry Insights

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Mastering the Art of Patient Retention

March 11, 2018

Attracting new patients is a vital part of any growing medical practice. However, when prioritizing marketing initiatives around new lead generation, physicians may be neglecting their most profitable lead base… their current patients. While bringing new patients in the door is important, it is arguably more important to keep them coming back in.


Building Patient Satisfaction Surveys for Your Practice

February 28, 2018

Using patient satisfaction surveys is a great way to gain feedback about your practices performance. Survey templates can be any combination of short and long responses designed to elicit feedback from patients about specific components of their experience.


Steps To A Seamless Patient Intake Process

February 16, 2018

With a greater emphasis on the importance of patient experience and the new year well underway, what better time to improve your practice’s patient intake process? Although it is a necessary part of any visit to a medical office, the patient intake process can be one of the most frustrating aspects of a patient’s experience.