Current Positions

Claims Specialist

SUMMARY:

MedMal Direct Insurance Company (MedMal Direct), a premier medical malpractice insurance company currently seeks candidates for its Claims Specialist position at our office in Jacksonville, Florida.  This position maintains an active caseload in a variety of phases of claim management.

Essential Functions:

The Claims Specialist may be required to do any and all of these duties for case management/investigation of claims, depending on specific needs of the assigned unit.

Investigates cases from initial contact to resolution including: Coverage verification, case investigation, analysis and synthesis of all medical facts, including thorough review of medical records; conducts in-depth interviews; prepare detailed and comprehensive written reports; secures consultant reviews; directs and monitors attorney work product and executes recommendations regarding case resolution.

  • Evaluates liability and damage information to establish consistent and appropriate indemnity and ALAE reserves. Provides required documentation.
  • Approves bills and controls expense functions.
  • Monitors trial activities and negotiates settlements within given authority, including direct negotiation with plaintiffs and plaintiff attorneys.
  • Attends case related activities including, but not limited to, arbitration, mediation, settlement conferences, pre-trial conferences, and trials.
  • Assists with various Team and Departmental projects as needed and performs other duties as assigned.

Physical/Environmental Working Conditions:

  • General office environment is primarily sedentary work which requires the following physical activities: standing, sitting, walking, reaching, lifting, finger dexterity, grasping, repetitive motions, talking, hearing and visual acuity. 
  • A moderate noise level is usual.
  • Local and overnight travel is required

Skills:

  • Proficient computer skills, including Microsoft Office software such as Word, Excel, PowerPoint and Outlook
  • Able to plan and carry out short and long-range activities and assign priorities.
  • Able to exercise independent judgment and understand and communicate complex medical and legal concepts.
  • Excellent written and verbal communication skills in conducting in-depth investigations with insureds and others. 
  • Strong Writing and reporting skills; must be able to effectively present comprehensive reports and recommendations. 
  • Excellent organization skills.
  • Maintain confidentiality while conducting sensitive investigations.
  • Establish and maintain effective working relationships with public and other professionals. 

Education: 

  • Five (5) years or greater medical malpractice claims handling experience.  Four (4) year college degree preferred.  
  • State Adjuster License eligible.

MedMal Direct Insurance Company offers an outstanding benefits package that includes medical, dental, vision, prescription, life insurance, business travel accident insurance, educational reimbursement, personal days, 401(k), and flexible reimbursement plans.  Interested candidates should submit a resume and cover letter with salary expectations to HR@MedMalDirect.com.  

Underwriter / Underwriting Analyst – Home Office in Jacksonville, Florida

The Underwriter / Underwriting Analyst is responsible for gathering and providing information necessary to make sound underwriting decisions from initial submission through policy issuance and renewals. The Underwriter / Underwriting Analyst is critical to the success of our rapidly evolving company and must work well in a team-based environment and must be professional with a diverse skill set and proven ability to provide excellent work quality. If you are exceptionally qualified and would like to join our team, please send a cover letter and your resume to Careers@MedMalDirect.com.

Business Development Executive

The Business Development Executive must have a minimum of 2 years’ experience in medical professional liability sales. The BDE is an outside executive sales role and will work from their home office. The BDE is responsible for growing market share with physicians by selling and renewing medical malpractice insurance policies. The position requires that the Business Development Executive be responsible for a sales goal and work directly with providers. Comprehending and presenting the unique value proposition of MedMal Direct Insurance Company is essential for success. This BDE role has the potential for significant income growth.  The right candidate must be knowledgeable with a diverse skill set and proven ability to not only close business but also provide excellent customer service.

We are looking in the following areas:

  • Tampa, FL
  • Ohio
  • Texas
  • Pennsylvania
  • Missouri
  • Oklahoma

Inside Sales Executive

The Inside Sales Executive is an inside sales role that is based at the MedMal Direct home office in Jacksonville, FL. The Inside Sales Executive is preferred to have one year of medical professional liability experience in sales. The Inside Sales Executive is responsible for calling prospects, receiving inbound inquiries, and for selling insurance medical professional liability policies.  The ISE will be responsible for meeting a production goal.  Comprehending and presenting the unique value proposition of MedMal Direct Insurance Co. is crucial for success. The right candidate must be knowledgeable with a diverse skill set and proven ability to not only close business but also provide excellent customer service.

Account Manager

The Account Manager must have a minimum of one year experience with medical professional liability insurance. The AM role is critical in ensuring MedMal Direct Insurance Company maintains an exceptional retention rate. As such, the Account Manager is responsible for providing courteous, prompt and accurate client services to both current and prospective clients. Working with both the MedMal Direct sales and underwriting teams in an organized and professional manner is vital to providing an exceptional customer experience.