Report a Claim

Regardless of what happened, we're here to help. Click here to fill out our Incident Report Form. Once it is complete, please e-mail, fax or mail it to the claims department:



Secure fax line (888) 974-6458

Mail to:

MedMal Direct Insurance Company
Attn: Claims
76 South Laura Street, Suite 900
Jacksonville, FL 32202

The claims department will respond promptly and will begin working with you immediately to document everything. If you have questions or need to speak to someone immediately, please call the claims department at (844) 882-0877.