April 06, 2017
| By: Michelle Bilsky, CHCO, LHRM, MLA, CBA
Text messaging has become popular in the health care field, permitting providers to multitask and to communicate more quickly than with phone calls. Despite these benefits, health care providers should be aware of the potential consequences under HIPAA and the HITECH Act (collectively, “HIPAA”) of permitting staff to text patient information. “Text messaging” encompasses any communication service or application that enables transmission of electronic written messages between two or more mobile devices.